Shipping Policy

1. Order Processing Time
  • All orders are processed and shipped within [1–2] business days (excluding weekends and public holidays) after payment confirmation.
  • Processing times may be delayed during peak promotional periods or public holidays.

2. Hong Kong Local Shipping & Rates
We offer the following shipping options within Hong Kong:
  • SF Express (SF Store / SF Locker / Commercial & Residential Address):
    • Shipping Fee: SF Freight Collect (paid by the recipient upon delivery)
    • Estimated Delivery Time: [2–4] business days after dispatch.
  • Free Local Shipping:
    • Enjoy free local shipping on orders over HK$[800] (after any discounts applied).

3. International Shipping
  • We currently ship to [Taiwan / Macau / Singapore / Malaysia / Worldwide].
  • International shipping rates are calculated at checkout based on destination and weight.
  • Customs & Duties: International orders may be subject to import duties, taxes, or customs clearance fees imposed by the destination country, which are the responsibility of the recipient.